g in common by doing this; a return on profit (A Brief History of Outsourcing, 2003).
             Since 1990 there has been extensive growth in outsourcing. In the late 1980's, there was very scarce amounts of outsourcing in business. From 1996 to 2001, outsourcing jumped from $100 Billion dollars globally, to an estimated $318 Billion dollars! According to Dun and Bradstreet, outsourcing will be reaching the $1 Trillion annual dollar mark soon (Outsourcing History).
             Information Technology is one of the most popular and needed areas to outsource. Under the IT umbrella, there are countless business areas that can be outsourced, including software, equipment, buildings, and people. When a company decides to outsource, there must be a strict plan in place as to what management expects to gain and accomplish by outsourcing. To help a business gauge how the outsourcing will benefit them, there must be something to compare past results with current results. This will produce data that is useful to the company for making current and future changes to the outsourcing processes (www.theoutsourcezone.com/why.htm).
             There are many ways to manage IT outsourcing since every company has different cultures, strategy, structure, people, and processes. Many issues such as
             structure, information management, operating processes, management processes, and human resources management should be clarified to get the full outsourcing benefit.
             A company usually goes through 5 phases to reach a successful outsourcing; fact gathering, request for proposal and data gathering, feasibility and management approval, baseline building and evaluation, and finally due diligence and
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