101.org). This process increased mobility of goods, services, labor, technology and capital throughout the world. During the U.S. globalization transition, job sectors previously thought to be exempt from the outsourcing trend, are now facing the prospects of mass exodus at a greater speed than that of their manufacturing counterpart.
Anderson and Cavanaugh (2004) state companies have started to shift a wide range of service jobs, high-skill computer programming to entry level call center positions to India and other low wage countries. They maintain that for many Americans, this breached the final frontier of American jobs. Between April 2001 and April 2004, over four hundred thousand information sector positions alone have been lost (Associated Press, cited RTTS, 2004). Increasingly, the positions outsourced are back-office support, payroll, customer service, financial and actuary, and information system support. The image of the displaced worker no longer is solely of the blue-collar persuasion but today, incorporates his/her white-collar brethren. The shear numbers of job loss attributed to outsourcing brought the issue to the forefront of American politics and caused the proverbial line to be drawn in the sand.
Proponents argue that outsourcing is an inevitable byproduct of globalization and a free open trade market. It spurs the economy and promotes income growth in the United States due to one in three offshore recipient companies are in fact U.S. owned. According to the McKinsey report, every dollar of cost moved offshore brings a net benefit of a dollar and twelve cents to a dollar and fourteen cents to the United States economy (Heffes, p 31). Outsourcing provides a company the necessary tools be competitive in a global market and in doing so, creates jobs in higher paying fields at home. Proponents point to the failure of the public education system in the U.S. as a primary factor for the need to outsource. "Thanks...