WHAT IS A KNOWLEDGE MANAGEMENT SYSTEM 1
             In today's information based society, knowledge is power. By knowing their
             customers a business will have the ability to build products coveted by their customers.
             If a company is to get ahead in business today, they need to have a firm grasp on how to
             get the best production out of their employees. One way to help employees be all they
             can be is to provide them with the tools necessary to do their job. With the explosion of
             the service industry, today more than ever what employees need to do their job is
             information. Information about warehouse and store inventories, hot and cold selling
             merchandise and most importantly information about the customers they service.
             Software developers have heeded the call of the corporate leaders and are creating
             technology to help managers collect the data they need and put it in a useful form. This
             paper will discuss the emerging knowledge management systems being used today, in an
             attempt to take advantage of the enormous databases which have been created.
             WHAT IS A KNOWLEDGE MANAGEMENT SYSTEM
             Knowledge management is at various stages of development in American
             businesses. Some companies are just taking their first steps toward identifying and
             organizing the components of their information systems. Others have already recruited
             knowledge managers and are looking to revamp and improve established system. The
             tools a majority of these companies are using in the renovation efforts are knowledge
             A knowledge management system is a software tool that is intended to assist,
             through knowledge processing functions, users who desire to retrieve and manipulate
             information for different applications. The various tools of such a framework should help
             users to originate and organize ideas or understand and communicate ideas more easily
             and accurately than can be done with most current tool...