ns that
             depend on efficient operation of their computer systems.
             J. Banks, J. Brown, E. Kimble, J. Sachsel
             Introduction to Enterprise Network Management
             The role of an IT department is to ensure availability and performance of
             business-critical systems and server applications. Throughout IT departments
             distributed systems management is considered an essential ingredient for the
             successful deployment and maintenance of these systems. The ability of IT personnel
             to manage an entire enterprise-wide networked environment from one remote location
             greatly increases their strategic value and productivity. Solutions such as AppManager
             provide automation of repetitive network management tasks, monitoring of system
             resources, automated fault detection and alerting and pro-active error correction
             functionality. Another advantage provided by AppManager is the ability to store and
             analyze data describing the state of the networked environment. These services
             provide IT personnel with the information and control necessary to ensure transparent
             management of an organization' s networked resources.
             According to Stallings and VanSlyke (1998) the International Organization for
             Standardization (ISO) suggests 5 categories that are essential to proper network
             management. These categories are configuration management, fault management,
             accounting management, performance management and security management. Each
             of the 5 management categories have unique characteristics that cover a wide range of
             business processes related to the use and availability of an organization' s networked
             assets. They are also interrelated in a way that a change in one area of management
             can have an effect on any or all of the other categories.
             Configuration management facilitates the continuous operation and
             interconnection of networked assets. Control of the relationships between system Enterprise Network Management
             J. ...