"Somebody once said: 'The only one who likes change is a wet baby'"
(Mariotti, 1996, p. 30) We as human beings are always resistant to change if we are
comfortable with surroundings and ourselves. We do not like to be challenged with
change because of fear of the unknown. "Resistance is a natural reaction to change."
(Maurer, 1996, p. 75) In order to fully change an individual's style of thinking and
working, we must understand the theory and techniques in order to break down the
barrier of resistance. There are several reasons for resistance to change from employees.
These reasons include fear of the unknown, threatening job security, bad timing, lack of
resources, no personal gain, and fear of incompetence. Individuals that are resistant to
change fear the unknown when they do not know how it will affect their lives, and the
changes it will bring. The perceived threat to job security is a factor that will cause
resistance. People who think that change may cause them to lose their job will oppose it.
Bad timing also plays a major role in the sense that temporary circumstances may suggest
that change should be postponed. At many times corporations may be unsuccessful with
change due to lack of resources. This includes skills, abilities, finances, knowledge, and
staff needed to implement change. Employees may also be resistant because they have
no perception of personal gain with the change. People who think that change will not
benefit them personally and fairly are certain to resist it. One of the most important
resisters to change is fear of incompetence. "Some people may fear they will not be able
to handle new job requirements." (Grimaud, 1994)
The real cause of reengineering failure is not the resistance to change itself
but the inability of management to deal with it. Achieving change means responding to ...