In the dynamically changing business environment of today, the process of 'change' management has assumed great significance. Successful change management is imperative for an organization to sustain competitive advantage in the market in the face of change. Two major types of organizational changes are present: incremental and strategic. Two major approaches towards managing change are anticipatory and reactive. As the name suggests, the former involves sensing the change beforehand and proactively planning to overcome it. The last involves taking a reactionary approach towards change management wherein change management strategy calls into play after the change has occurred. It also looks at the factors, which facilitate the same. Understanding the cycle of change and how it facilitates to achieve individual and organizational goals is the key to change management. Particularly in an era of rapid and revolutionary change, change management is a survival skill. Managers and leaders in organizations that understand the cycle of change, and how to work through it rather than resisting it, are more likely to succeed in coping with and successfully leading change. Organizational change management begins during the planning phase and extends through the project execution phase. It is imperative that all phases are planned with future modifications in mind.
             Seven years ago, the current administration of my organization called for an urgent meeting with all their management staff. Usually this means big changes are to come. This time only the CEO spoke and his point was captured instantly. Reorganization will be taking place within the whole organization to adapt to the culture changes and new competition. Culture change is the one of the impacts that my organization needed to adjust. The organization is retailer, specifically a supermarket. With a total of 44 stores locally in the island of Puerto Rico, and six in the U.S. Vi...