1. Purpose of the report - an overview
             · Action - describe the acquisition change
             · Symptoms - what's going wrong? Such as:
             · Lack of control - don't follow directives
             · External threats competitive cost leader
             · Opportunities - overseas markets & new client base
             4. Diagnosis model - Weisbord's Six Box
             · Info collection method & type of info
             5. The Change Model - Lewin's three steps (Unfreeze, Change, Refreeze)
             · Pre communication eg vision day etc
             7. Change - Initiative, Process & Culture + Org chart
             · HR systems eg rewards system etc
             · Institutionalize the change such as informal family day
             9. Monitoring - EVA, CVA, PVA **** making it last!
             10. Role Causes & consequences of resistance
             · ET, Parent Company - 40% aware
             · SET, Acquired Company - 20% aware
             · Interview - only supervisors and above
             2. Professional knowledge of division managers
             3. Too many managers; lack of human resources optimization
             4. Info system - good but not proper
             ...