Production: This specific franchisee that I interviewed, said that they handled the production
of their goods and services that they sold in three sections. First they handled with the money,
which was the foundation of the production of their item. With the money they were able to enter
the other two sections. The second section was man-labor, which was basically the effort
and accomplishment of the employees who create the goods/services. The third section of
production was equipment, which was essentially the technological assistance to the final
Marketing: This specific franchisee that I interviewed, said that they marketed their
good/services by doing the following; they first organized all of their products, then they went
through a very detailed plan of how to advertise their products, and finally they would be told by
the head company on how to price their products.
Finance: This specific franchisee that I interviewed, said that they handled the finance of their
business very simply, they merely kept records of everything they have sold and of what they have
bought. They would eventually compare their receipts and then determine any loss/profit that they
Human Resources: This specific franchisee that I interviewed, said that they used what
ever human resources they had in a very organized manner. Every store would be assisted a
manager and various employees with different positions. For example, there would be an
employee who bakes the doughnuts, and there is another who just says at the front of the store and
works the cash register. Note: Some stores may be owned by personal owners and they have pay
Management: This specific franchisee that I interviewed, said that they handled the
management of the business by doing the following. The stores usually set very small goals and
promotions and then gradually increase from there on up. Between of that process t
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