1. Purchase products from manufacturers
             1. Purchase products from manufacturer
             · Home renovation and "do-it-yourselfers"
             · Wide selection of high quality and or well known brand name items
             · Cost advantage through holding large amounts of inventory at retail store
             · Well trained associates to be able to answer virtually any question about home improvement
             · Integrated products and services to fully service the person conducting the building/renovation projects
             · Provide delivery service for items
             · Have own credit card for customers (6 month deferral on payment on certain items)
             · Provide phone/mail order and delivery
             · Have on-line ordering, payment and delivery
             · Distribution centers to hold stock to be ordered
             · Have online registration (database)
             · Strategic alliances with other companies to offer specialized items
             · Understanding customers needs through customer database management and market research
             · Maintaining strong customer loyalty http://www.dbmarketing.com/articles/Art181.htm
             · Management Information Systems to maintain clear communication between departments, sharing of information and to track inventory levels
             · Maintaining a cost advantage
             3.3 Revisit The Industry's Busin
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