Seller: Hi, Sally how are you today?
Seller: Pretty good. I read that your son played well in his team's first playoff game.
Buyer: I am, he's worked so hard and they're finally winning some games.
Seller: Well, tell him I said good luck in the next game.
Seller: Now, Sally, it's been a month since your last order and since then, Nokia has
come out with a new model of cellular phones, which I believe you should offer to your customers.
Buyer: Why should I take a chance at selling Nokia's new model, when the old model's
Seller: We're happy that the old model, the 6120, is selling so well, but the 9024 has
features your customers are looking for that the old model does not. The 9024 has Internet access which allows the user to check their e-mail, and you know this is becoming increasingly important. Your company, Best Buy, makes up an impressive part of the market for cellular phone sales. You cannot afford to let this figure slip, due to not having the latest product on your shelves.
Seller: A good portion of your customers will opt for the new model, the 9024, but there
will still be those who are buying their first cellular phone and want the simpler, and less expensive older model, the 6120. I think you would profit most by increasing your last month's order of 6120's by two percent and then purchasing 50,000 of the newest model.
Seller: You've always trusted my recommendations in the past, Sally, should I go ahead
Buyer: Tell me more about how the deal works. It sounds like this is gonna cost me
Seller: I'm prepared to give you each 6120 for a dollar cheaper than you paid last month.
Buyer: So you're saying I have to take a chance
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