A modem is the hardware device that connects your computer to the Internet. A standard dial-up (56k or slower) connection translates analog information (noise) into digital information (what you see on your computer's screen). If you have a faster connection, such as ISDN, cable modem access, or DSL, your modem takes the information in whatever form it receives it and renders it into a form that your computer--and you--can understand.
             Regardless of what you already have (or decide to choose), these Technical Instructions will allow you to make a successful installation.
             If your modem is slower than 56k, it's time to get a new one. If you've opted for a DSL, cable access, or ISDN connection, having it installed professionally is the way to go. This document focuses on installing standard internal and external modems for Windows 95/98-compatible PCs. These instructions are intended to give you a basic idea of how it's done.
             You will need to take precautions to avoid damaging your new modem with static electricity. While this type of damage is more likely to occur when installing a hard drive or additional memory, it's always better to be safe than sorry.
             First, decide whether to buy an internal or external modem. To determine which type you currently have, take a look at the back of your computer and determine where the phone line for your Internet connection attaches to it. If it attaches to the back of the computer, you have an internal modem. If it attaches to a box on top of or next to your computer, you have an external modem.
             Before installing your new modem, you'll need to remove your old one. The first step toward doing so is to remove the old modem's software. In Windows 95/98, click on the Start button, and then scroll up to the Settings icon. Additional icons will appear to the right of the Settings icon. Click on the one that says Control Panel, which ...