The Various Types of Employees at KFC
The six or seven members in Kentucky Fried Chicken during one shift all come together to make up the crew. They all hold an important position in the workplace. There are the team members, shift managers, Assistant Manager, and the Restaurant General Manager.
The lowest held position in KFC is a team member. They handle the majority of the cleaning, customers, and the food. The team members are supervised to ensure that the job is accomplished and in a satisfactory manner. Their responsibilities include handling customers, taking and packing orders, cooking product and preparing sides. The most important is handling customers. The customer is the reason they receive a paycheck. It is essential that all team members work together to complete tasks. If they work as one, things can get accomplished quickly and efficiently. For example, if a worker sees that another worker has three or more customers it would help if the team member helped take orders or packed an order to get patrons out quicker. Positive energy is built from working together. It also builds confidence and self esteem. Being a team member helps develop customer service skills, team skills, and first job experience. This will help build character and help toward jobs later on.
The next branch is shift manager. Becoming shift brings on more responsibilities. The shift's duties are to supervise the team members, handle money, and make sure the cleaning is taken care of in the store. The shifts are held accountable for the team member's actions if any mistakes are made to the food, in the cleaning, or to the customers. It is the shift's mission to properly train and guide the team members. Shifts are also responsible for money handling. Any money missing during a shift's shift is expected to be found, replaced, or reported. They complete paperwork of the total amount of chicken sold. B
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