he integral component of VoiceXML is the text-to-speech and speech-to-text processing engine that recognizes, interprets, and responds.
             According to Bill Gates, CEO of Microsoft, "Complex customer-service and business problems will require powerful computers on both sides of the relationship-customer and employee. The new relationships will be augmented by various electronic means such as voice, video, interactive use of the same computer screen and so on
             Since almost everyone has access to either a telephone or computing device, the VoiceXML is a universal standard that both content providers a
             ...