ew. Research has found that touching can create both positive and negative feelings. Feelings are positive when the touch is perceived to be natural. A person gets the opposite feeling when the touch is perceived to be manipulative or insincere. Body Language is one of the most powerful ways that humans can communicate nonverbally. It is used to portray moods and emotions and to emphasize or contradict what is being said. Time can be used very differently with respect to individuals and even cultures. Time perceptions include punctuality, willingness to wait, and interactions. Time use affects lifestyles, daily agendas, speed of speech and movements, how long people are willing to listen. The way time is used can provide information about people as individuals.
             Communication within the organization can cause problems internally, with the customer, and culturally. Internal communication involves communication through chan
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