d two accuracy indicators (payment accuracy for the Old Age and Survivors Insurance and Disability Insurance programs). It further cited that this could affect the agency's ability to monitor and manage performance.
             Another goal of SSA in regards to performance outcome was making disability determinations more timely and accurate. Again SSA reported mixed success. SSA again made revisions to prior indicators and goals (SSA lowered the targets for half its goals and then failed to meet the majority of these including volume and timeliness of disability hearings) and additionally failed to provide timely data.
             In reducing long-term disability benefits and the area of providing timely information to decision makers to address program policy issues such as long-term trust fund solvency, SSA reported progress in these two areas. SSA also reported that it had met most of its goals in regards to the two issues. In the former area SSA results were output-oriented while the later were results-oriented. SSA currently has a costly disability claims process, which is plagued by lengthy processing times for claimants. The report noted that is due to the fragmented decision making process that has multi-layers of review. SSA revised half of the goals in this area and met fewer than half of those. SSA also failed to include or explain why some or part of these goals were not met. Two key output measures, disability claims pending and hearings claims pending, were deleted without explanation by SSA.
             The goal of reducing fraud, waste, and error in the SSI program; SSA reported
             Again reported mixed results and SSA lacked data for 18 percent of its key outcome goals. SSA also revised goals and deleted measures, which made agency assessment difficult. The agency also has data credibility issues in all key performance areas and has not made sufficient progress in this area.
             In regards to information to decision makers to a...