ontemporary View Another way of studying
             behaviour is through individual differences, Steers [3] believes that these
             differences are the main components that will affect the way a person behaves.
             If we consider this from work perspective the main elements of behaviour are
             an individual's distinct: abilities, personality, values and ethics and
             culture. A worker's ability, refers to their capacity and desire to respond to
             any given situation or problem. Capacity to respond include elements such as
             mental and physical skill, perception capability and stress tolerance, while
             desire to respond refers to motivation. It could be argued that the
             characteristic of ability refers more to performance than to behaviour, this
             maybe true however performance effects behaviour. A good definition of
             personality for the purposes of organisational behaviour is made by Salvatore
             Maddi [4] who states that it is - a stable set of characteristics and
             tendencies that determine those commonalties and differences in psychological
             behaviour (thoughts, feelings and actions) of people that have continuity in
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