undamentally lazy. People are fundamentally selfish.
People want the chance to show what they can do. Although many of the answers
that were received were contradictory, Leavitt believed that at another level
the contradiction disappears and that there are three basic assumptions that
can be made about human behaviour. Firstly that human behaviour is caused by
outside influences this is termed as causality. Secondly is the idea of
directness, which assumes that a person's behaviour when caused is directed
towards something, i.e., it is goal orientated. Thirdly is the belief that
underlying behaviour there is always a motivation, a need or a want. By using
these assumptions a model can be developed for understanding an individual's
conduct. It was thought that if motive influences a behaviour, which allows an
individual to arrive at a goal, when the goal is reached the motive no longer
exists and so a new motive is created. This has been illustrated in the
diagram below. Basic Model of Behaviour Stimulus Need Goal Want
Tension Discomfort behaviour Individual Source Leavitt [1] This
idea is related to Maslow's hierarchy theory [2] were there are two basic
premises. Firstly that people have needs such as: security, social interaction
and self esteem, secondly that these needs are arranged in a hierarchical
form. A person will attempt to attain each need in order from the bottom (the
most immediate) need to the top need. Maslow's ideas were generally accepted
in business, however they were solely based on observations and never actually
proved by empirical, statistical or experimental data. Mangers thought the
model to be true because it "sounded" logical. The Hierarchy Theory has since
been updated and improved most notably by Murry H A who suggested that needs
are not necessarily arranged in a hierarchical form, his model is more
flexible in describing people. C...