empowerment. This makes most of them oppose any process of
             empowerment and this provides the reason why managers have to be trained so
             that they are able to cope with the process of organizational change. From
             the point of view of managers, there is always an argument that employees
             are not capable of getting the whole picture of the organization, and this
             leads to a thought that they are incapable of decision making. Yet, the
             most important concept of empowerment is the delegation of authority to the
             The entire concept of decision-making has to be delegated and the
             organization has to become highly decentralized and the individuals or
             teams should be made responsible for the complete parts of work processes
             they deal with. This was seen in the case of Saturn, who is one of the
             leading car manufacturers in America. They empowered their assembly lines
             into dedicated process oriented work stations, and these were managed
             totally by the workers. Even in their designing there was a lot of
             participation by the employees. In this case, the empowerment was directly
             linked to responsibility and the employees made suggestions for improving
             processes. It is clear that workers who are involved in the activity have
             clear ideas about how it can be improved.
             The personnel who are empowered would be able to have a sense of
             responsibility towards the organization, giving importance to their ideas,
             a feeling that they are also part of ownership and that they are an
             indispensable part of the organization, thereby making them having control
             over the matters done in the organization, and also promoting a sense of
             satisfaction. Thus one has to understand that there is a positive
             correlation of satisfying internal needs of workers while one is trying to
             meet the demands of external customers. Hence...