er and more often and this allows the business to reach them
easily, and the sales go up automatically. The ways and means to reach
customers through e-business is many and varied. One method is through the
use of sales channels' whereby an online shop' is formed. Any business
depends on its customers and is always on the lookout for new avenues of
revenue, new sales segments and new customers. The customer in an online
shop' is free to browse through this shop on the Internet and learn more
about the services available in the shop, all the products of the company
that are available for sale, learn their prices, and understand the
features of any product he is interested in, and then finally place an
order with the shop. (E-Commerce Overview and General Resources)
The enormous advantage for the sales personnel of the shop, when the
order is not placed online, is that the customer who walks in to the shop
is already well informed about the prices of the products he is interested
in and he has already made his purchasing decision. Therefore the sales
person has no need to explain anything to the customer unless he is
specifically asked to do so. The customer may want to touch the item and
feel its contours but this is something that anyone who wants to make a
purchase would like to do, and it is done in an e-shop too. The best
solution, according to the famous Wal-Mart Store, is the integration of the
online store with the actual physical store in a manner that is profitable
for the business. Today, most electronic goods stores use the channel of
online stores for conducting their businesses.
When an online store is accessible to customers who would never have
access to these goods being sold in retail shops for reasons of distance or
any others, this type of store proves to be a hug...