plunged after it missed the projected sales. It chose to drive
domestic sales through high markdowns, which has led to yet another issue
of annually decreasing gross profit rate. In addition, it has announced a
20% reduction in its domestic stores due to underperformance.
Internationally, it has experienced deceleration in growth as it has
attempted to drive sales via non-promotional activities in the face of
difficult macroeconomic conditions. Another key issue affecting A&F is the
weak home brand equity of its products, which has translated into softened
consumer demand thus, forcing it to change its premium pricing strategy.
Although these temporary changes to its business model have been somewhat
competent, A&F cannot continue to apply these methods as it is drifting
away its very founding business philosophy of offering "high-end goods at a
high price-point." It must make difficult decisions involving sustaining
domestic market share and international growth, which raises another
underlying issue: the capability of its business model that it has applied
The relevant industry in this case is the apparel industry. The
apparel industry is characterized by shorter product cycles (seasonal
fashion), outsourcing, keeping up with the demographics, heavy marketing
and promotion, price deflation and continuous product innovation
Companies in the apparel industry have an opportunity to take
advantage of the proliferation of the Ecommerce market (direct-to-consumer
operations). The growth rate of this market is unparalleled since companies
can realize increasing revenues while incurring low operating costs. This
opportunity is relevant to all strategic groups within the industry. Key
success factors for this opportunity require investing in efficient
ecommerce platform technologies to create user-friendly websites,
promotional tools to increase brand awareness and offering discounted
An...