will bring up the Control Panel window. In the Control Panel window, find the icon that says System and double click on it to bring up the System Properties window. Click on the tab that says Device Manager, and you'll see a list of all your computer's devices. Click on the plus mark (+) to the left of the icon that says Modems, and you should see a little modem icon underneath. This icon should bear the name of the modem you want to remove. Click on that icon to highlight it, then click on the button in the System Properties window that says Remove. If a window comes up asking if you're sure you want to remove the device, answer affirmatively.
             Now you're old modem is disabled from your computer. Shut down your computer. You're ready to remove the old modem and install the new one.
             If you're replacing your old external modem with a new external modem, your task is simple. Unplug and disconnect the old modem and connect the new one the exact same way. There should be a serial cable that connects your modem to your computer in much the same way your printer is connected. There will be a power cord for the modem and a place to connect the phone line. Ski
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