able to adjust accordingly. Also, the process worked in the opposite direction. Some of the adivisors' ideas were not within the scope of the project, so we had to compromise. The most important part of staying within the scope was the communication line that was established and maintained with Monica Farrell. Through our discussions with her, we were able to arrive at an effective solution.
             Absolute Consulting has helped to determine what problems the current Undergraduate Business Advising Office has. While talking to Monica Farrell, Senior Academic Advisor, on September 20, 2000, we discussed the current system and determined what we needed to find out from the users. During the week of October 16, 2000, Absolute Consulting distributed questionnaires to users of the current advising office. The questions were carefully thought out in order to get the best possible feedback about the positive and negative aspects of the Undergraduate Business Advising Office. A brief background of each user was preformed to determine the demographics of those being questioned. The users were also questioned to determine their use of the Internet. These questions were asked to see if the users would take advantage of advising resources supplied by the Internet. Next, the users were asked questions dealing with their use of the current advising services. We asked general questions about the students' advising experiences to figure out what needs to be done to solve any problems students are having. These questions were crucial in our research to determine the success of the Undergraduate Business Advising Office. If the majority of students reply with positive answers to questions regarding advising, we know the advising office is doing things right. This will determine what the advisors need to continue doing. The more negative answers we receive, the more changes need to be made. We also asked specific questions to...