get a good understanding of the types of questions students ask and the type of advising session that is preferred. If more students made appointments instead of walking in, we would have a better idea of what the advisor's time consists of and if more advisors are needed.
             The majority of the users questioned were seniors, Management Information Systems majors, had a G.P.A. between 2.01 and 3.00, and between the ages of 21 and 25. By distributing and analyzing the user questionnaires, we were able to determine a common problem. A summary of the questionnaires is available in Appendix (?). We have found that users are receiving inconsistent information from the Undergraduate Business Advising office. When a student walks in to meet with a counselor, less is accomplished. From the questionnaires, we have concluded that when students walk in, they seem to see a negative change in counselor's attitudes, longer waits, unfamiliarity with counselors on duty, and le
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