llowing the cultural guidelines and body posture should be natural and attentive. Attending behaviour means that the client talks and the interviewer listens. Questions asked by the interviewer are meant to clarify the problem for the client and are not to originate from the interviewers curiosity. Silence should be respected unless an impasse has been reached, you should sit back and give the client time to think.
Reflecting Content is the second Micro Skill you learn in the Text Book. The skill is used to paraphrase or summarize a client's statement. This involves listening carefully and feeding back what the client has said in a more concise form. Paraphrasing is reflecting the content of what the client has just said, whereas summarizing is reflecting a number of the clients' comments over a longer time span. You use paraphrasing when you want to make sure that both the client and the interviewer both understand the communications. Paraphrasing also allows the client to discuss in further detail the items that you are talking about. Summarizations are used when you want to group several elements of the clients statements together to identify a common theme. Summarizations are also used to focus a client that is rambling, to set the pace of the session, and to review the progress that has been made over several sessions. Paraphrasing and summarizations can cause a circular rather than progressive session known as "parroting". To eliminate this from happening the interviewer must pay careful attention to the clients' statements rather than to the words a client uses.
Reflecting Feelings, the third skill in the textbook, involves identifying the clients emotions and then rephrasing them back to the client, showing that you understand what they are saying. To properly reflect the clients feelings one must select the words that best describe the emotions they are conveying. These feelings may be found in th...