Interviewing and Counselling

e clients' direct communication or through their nonverbal behaviour. Reflecting feelings gives the client a chance to explore their own feelings with assistance. This also allows them to understand hidden emotions or to sort out complex and confusing emotions. It is important, when reflecting feeling, to attend to not only what is said but to also how it is said. Posture, voice, and mannerisms often provide information about the clients' emotions. Using an appropriate introductory phrase makes reflecting feeling much easier for the interviewer; however, you must use a wide variety of phrases so that it does not feel as though you are repeating yourself. Focus on the clients' current feelings using past tense, and don't repeat the clients' exact words. You should reflect feeling in response to all forms of emotions regardless of whom they are directed to. Reflecting feelings can also be used when the client is having trouble telling their story.
             The fourth skill in the textbook is Communicating Feeling and Immedia
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